Very disappointed

I’m very disappointed with Vuma and Vodacom, I would like to formally express my disappointment regarding the service I received from one of your agents, Tebatso. She provided me with incorrect information and registered my WiFi service using the wrong address — an address that actually belongs to my next-door neighbour. This error has now created complications with the reactivation of my WiFi service.

In addition, I have been unable to reach her, as she has not responded to my calls or messages. As a result, I am now left without network connectivity or WiFi for 6 days now I’m being taken from pillar to post I can’t work I can’t watch tv I’ve already spent more money on buying data