Their response takes months and months, if you have technical issues you have no contact details or office to get hold of but only whatsapp number which most times is unresponsive

Their response takes months and months, if you have technical issues you have no contact details or office to get hold of but only whatsapp number which most times is unresponsive. They don't communicate if they have issues and on how long it will take them to fix it, *if its being fixed at all*