Pathetic Service – Zero Accountability

Worst service ever. Hypa Vuma WiFi has been down since 17 December, temporarily fixed on the 24th then down again on the 26th. Still no network after countless fruitless calls. Vuma blames Hypa, Hypa blames Vuma, and nothing gets fixed. I’ve wasted airtime, bought extra data, and still zero accountability or urgency from their site. My elderly parents are paying for service they can’t even use. Pathetic!!!!!