Disappointing Customer Engagement

I recently registered with Vuma Fibre and filled in the online form to get assistance and more information about their services. However, I never received a call back or any follow-up support after submitting my details. It’s disappointing when you take the time to sign up and don’t get the help you were expecting. I hope Vuma Fibre improves their communication and follow-up process so potential customers don’t feel ignored and can get the information they need