Axxess/Vuma

Axxess/Vuma What a bunch of losers ISP'S in South Africa are. I borrow this phrase from the younger generation because, as a senior citizen, I am at a loss for words. I can only shake my head in disbelief. I received an email from Axxess/Vuma that their monthly subscription would be increased. I exercised my right as a consumer and sent an email in reply expressing my dissatisfaction. A few hours later my service was cut off and has been unserviceable now for nearly two days, despite the account being fully paid up. And, guess what, they do not refund you for time lost. The ISP'S in South Africa are really and truly the pits and I yet have to find one that I would recommend to anyone but my very, very worst enemy. You only have to look at the internet and you will find hundreds of complaints daily about the poor service the ISP'S dish up with no recourse, present company included. These are not your fly-by-night startups but most of the biggest names in the industry. The sad thing is that there seems little we can do about it. In the past, hellopeter.com used to sort matters like this out chop-chop. These days, with respect, companies and entire industries like the ISP'S get away with ******. Even our official consumer watchdogs seem to have their hands tied, take a number and join the long queue of complainants. They all seem to be competing for the title of worst ISP. Can someone/something come forward and assist or are we as a country doomed to our fate?