TvdM
Tiaan van der Merwe
1 reviews | Active since Jun 2020
18 Jun 2020, 08:55
WHAT SERVICES?
Where are the AFTER SALES and TECHNICAL SERVICES. Try to contact them, what a frustration. WhatsApp and Office is the only number available. Phone the after hours number (Also the WhatApp number), the system go over to a voice recording who refers you to the office number which are too busy or off the hook.
Pay for 4 Mbps Uncap and only receive 1.25 Mbps data and 0.68 out. It is one thing if they do have technical difficulties, if they could just answer their phones or emails. But in general the service is not up to standards.
Can't wait for the Fiber installation in my area.
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Replies (2)0
Replies (2)
Vaal Networking's replyOfficial
18 Jun 2020, 11:50Really , our network is under pressure due to the nasionwide outage.
DFA,Vodacom, Teraco everyone is offline
DFA,Vodacom, Teraco everyone is offline
Best regards,
Vaal Networking's reply18 Jun 2020, 11:50
Official
Really , our network is under pressure due to the nasionwide outage.
DFA,Vodacom, Teraco everyone is offline
DFA,Vodacom, Teraco everyone is offline
Best regards,
TvdM
Tiaan van der Merwe's updateReviewer Update
18 Jun 2020, 12:03As a customer I can understand technical issues. This is not where my problem is. How do I know as a customer that you have a technical problem. I do notice that there has been a WhatsApp group generated. So we'll see how it goes.
TvdM
Tiaan van der Merwe's update18 Jun 2020, 12:03
Reviewer Update
As a customer I can understand technical issues. This is not where my problem is. How do I know as a customer that you have a technical problem. I do notice that there has been a WhatsApp group generated. So we'll see how it goes.