NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About UIF Services (UIF Consultant)
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Hellopeter has tracked UIF Services (UIF Consultant) across 126 reviews. UIF Services (UIF Consultant) hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used UIF Services (UIF Consultant) ? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2013
UIF ters, UIF declarations
I am writing to express my frustration after contacting the UIF call centre and speaking with three different agents—Thabo, Khensani, and Faith—regarding my concerns, but unfortunately, my calls were dropped during the conversations. I have two main queries that I need assistance with: 1. Information regarding the TERS Covid-19 claim. 2. Clarification on UIF contributions, specifically regarding the declaration that is missing for certain months. I reached out to the call centre on 23.10.2026 around the following times: 11:15, 11:21, and 11:30. I would greatly appreciate your support in addressing these issues as soon as possible. Thank you for your attention to this matter.
1 reviews | Active since Sept 2013
UIF ters, UIF declarations
I am writing to express my frustration after contacting the UIF call centre and speaking with three different agents—Thabo, Khensani, and Faith—regarding my concerns, but unfortunately, my calls were dropped during the conversations. I have two main queries that I need assistance with: 1. Information regarding the TERS Covid-19 claim. 2. Clarification on UIF contributions, specifically regarding the declaration that is missing for certain months. I reached out to the call centre on 23.10.2026 around the following times: 11:15, 11:21, and 11:30. I would greatly appreciate your support in addressing these issues as soon as possible. Thank you for your attention to this matter.
1 reviews | Active since Nov 2024
Change of cellphone number
It's been 3 weeks now that I've been back and forth with the UIF call centre. I have changed my cellphone number because I unfortunately cannot do a Sim swap. I called to ask for my number to be changed on the system because I cannot submit my unemployment claim unless my number is changed. I was then asked to send my *** copy in pdf format. I've done than. It's been 3 weeks now, today I called again and had a consultant hang up on me. The level of service I've received from the UIF call centre is terrible. I am very much upset and disappointed because I cannot submit my unemployment claim if this issue has not yet been resolved.
1 reviews | Active since Nov 2024
Change of cellphone number
It's been 3 weeks now that I've been back and forth with the UIF call centre. I have changed my cellphone number because I unfortunately cannot do a Sim swap. I called to ask for my number to be changed on the system because I cannot submit my unemployment claim unless my number is changed. I was then asked to send my *** copy in pdf format. I've done than. It's been 3 weeks now, today I called again and had a consultant hang up on me. The level of service I've received from the UIF call centre is terrible. I am very much upset and disappointed because I cannot submit my unemployment claim if this issue has not yet been resolved.
1 reviews | Active since May 2022
bad service
why is no one getting back to me regarding my payment . this is not acceptable ***
1 reviews | Active since May 2022
bad service
why is no one getting back to me regarding my payment . this is not acceptable ***
1 reviews | Active since Dec 2018
Uif reject claims so that their staff ***** the money inside *******ion
Good day kindly note and this is to the public specifically for mothers on maternity this uif people have absolutely no feelings for your claims they are pure evil to either reject or in progress you know the reason behind this ?so that you don't get a payout meaning you didn't benefit from you maternity leave benefits it means they pocket that money into their own pockets the great part about that is everyone at uif is in it they are full of *******ion to the core make noise and never let them get away with it this should go to the papers and on every social media platform they are horrible
1 reviews | Active since Dec 2018
Uif reject claims so that their staff ***** the money inside *******ion
Good day kindly note and this is to the public specifically for mothers on maternity this uif people have absolutely no feelings for your claims they are pure evil to either reject or in progress you know the reason behind this ?so that you don't get a payout meaning you didn't benefit from you maternity leave benefits it means they pocket that money into their own pockets the great part about that is everyone at uif is in it they are full of *******ion to the core make noise and never let them get away with it this should go to the papers and on every social media platform they are horrible
1 reviews | Active since Jul 2023
Disappointed
I am very disappointed in the service and how this UiF services treat us. I submitted my UIF claim about two weeks ago and it is still showing as Submitted without any progress. What's frustrating is that people who submitted their claims after mine have already been approved and waiting of payment while mine appears to have been skipped over with no explanation..they haven't even opened the claim still sitting and camping . I have not received any communication about why my claim is delayed, what stage it's at, or what (if anything) is outstanding from my side. This lack of transparency is unacceptable, especially given that UIF payments are meant to support people during a period without income. All I get is telling me an out turn around time .why does it always have to be turn around time on me while others don't even wait for turn around time . UIF claims you can do better .
1 reviews | Active since Jul 2023
Disappointed
I am very disappointed in the service and how this UiF services treat us. I submitted my UIF claim about two weeks ago and it is still showing as Submitted without any progress. What's frustrating is that people who submitted their claims after mine have already been approved and waiting of payment while mine appears to have been skipped over with no explanation..they haven't even opened the claim still sitting and camping . I have not received any communication about why my claim is delayed, what stage it's at, or what (if anything) is outstanding from my side. This lack of transparency is unacceptable, especially given that UIF payments are meant to support people during a period without income. All I get is telling me an out turn around time .why does it always have to be turn around time on me while others don't even wait for turn around time . UIF claims you can do better .
1 reviews | Active since Dec 2025
AVOID AT ALL COSTS!!!
Stay away from this company at all costs. They take your money and do nothing, you continually have to chase and are told the UIF system is down, so cannot process anything. It is now over 12 months we have been waiting was ,told last week all is done and completed, I now have the Department of Employment and Labour emailing me for declarations on employee information and U19 etc. Which is what Julandie should have completed. We are going to have to go legal now otherwise I will be responsible for a fine!
1 reviews | Active since Dec 2025
AVOID AT ALL COSTS!!!
Stay away from this company at all costs. They take your money and do nothing, you continually have to chase and are told the UIF system is down, so cannot process anything. It is now over 12 months we have been waiting was ,told last week all is done and completed, I now have the Department of Employment and Labour emailing me for declarations on employee information and U19 etc. Which is what Julandie should have completed. We are going to have to go legal now otherwise I will be responsible for a fine!
1 reviews | Active since Aug 2023
UI-19 claim
No help to claim for UI-19 Always get error:Your registration has been locked. Please contact the Call Centre for further assistance. Call the call centre. No help Call them 3x times a week. Still no help.