UIF ters, UIF declarations

I am writing to express my frustration after contacting the UIF call centre and speaking with three different agents—Thabo, Khensani, and Faith—regarding my concerns, but unfortunately, my calls were dropped during the conversations.

I have two main queries that I need assistance with:

1. Information regarding the TERS Covid-19 claim. 2. Clarification on UIF contributions, specifically regarding the declaration that is missing for certain months.

I reached out to the call centre on 23.10.2026 around the following times: 11:15, 11:21, and 11:30.

I would greatly appreciate your support in addressing these issues as soon as possible. Thank you for your attention to this matter.