Very very disappointed

<p>I had a problem with the wifi range. I reported it via email to their sub company and this being the advertised supplier known as Fredd. They send you a ticket number but never get back to you. All the call center numbers don't work and no one ever gets back to you. </p> <p>Then out of the blue a technician will arrive at my home with a router and say that I must run a cable through the roof and connect the new router to it. </p> <p>I informed that it was there wifi and they are responsible for this. We will get back to you sir. Is the response. </p> <p>Never do they come back, the router is still here. Whaaaaat.</p> <p>i send one email after the other and nothing.</p> <p>Then just like that another technician arrives with another "new" router and get told to run a cable from the one to the other. And how I'm I supposed to configure the anther router on the other side.</p> <p> </p> <p>no sir then you need a booster. Sure. Who's paying for this "booster" no you will sir.</p> <p>No your wifi you have too as you promised me a service and I'm not getting it.</p> <p>Ok will speak to my boss and he will phone you just now. That's been two weeks nothing. </p> <p> </p>