PV
Paul V

1 reviews | Active since Apr 2011

20 Feb 2022, 16:27

Unstable and lost internet connection.

Between Mweb and TT Connect I've been messed around with slow or disconnected internet access since December 2021 when my fibre line was installed and activated. Upload speed of 0.01 Mbps to 0.94 Mbps does not constitute a stable internet connection. The fault gets escalated but not fixed and then closed all the time. I had better connection speeds from my old Telkom dial-up line in years gone by. 🤬😡🤯

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply21 Feb 2022, 11:12
Official
Good morning sir. 

Thank you for bringing this to my attention and I Ido apologize for any inconvenience caused. 

Currently, we are not seeing any faults on our side. 
I will have one of my agents test your line between 15:00 and 17:00 to determine if there are any drops on our side. 
They will contact you while testing the line. 

Kind regards 

TT Connect.