TT Disconnect: Hold past if you want reliable Fibre Service

TT Connect is not interested in doing business properly. They have endless excuses, do not deal with end customers (only ISP's) yet expect end customers to sign documents with them whilst the end customer has no contract with them and cannot be helped by their support teams anyway. They send documents for signature (without which your service will be disconnected) which expires within 24 hours after it has been sent (at which time it cannot be signed anymore), do not resend the document and do not follow up before disconnecting service. They are basically not contactable with 10 minute plus wait times on their IVR. The ISP's have the same issues with them just in order to escalated a problem with them. Ifyou take service from this Fibre backbone provider you better hope and pray that everything remains up because once it goes down it just about stays down. There is no urgency in getting any problem resolved. In most cases though they are the only option if you need fibre and as a result they don't have to provide any service as getting a refund for non-service or payment for losses suffered due to their incompetence is just as impossible as getting reliable service.