FP
Fabio P

1 reviews | Active since Jun 2018

22 Sept 2018, 10:07

TT Connect - Worst Fibre Provider in SA

Internet is down every single weekend on a 100mb fibre line which I pay over 1k a month on.

Internet intermittent at best of times and unstable, line flaps.

Tried calling Support and their lines are occupied, no reply to my numerous support mails.

Cancelling this ‘ service ‘ this week, you guys are useless :-(

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply25 Sept 2018, 10:56
Official

Good day,

Thank you for making us aware of your complaint.
Due to a connection problem we experienced during this weekend, our phone lines and emails were also offline as a result.

Should you still be experiencing connection problems, please log a ticket with your ISP who will in turn log a ticket with TT Connect on your behalf.

Our support agents are attending to the existing tickets on a first in, first out bases.

Regards,

TT Connect