tt connect Seems like a good idea, BUT it is not!

I'm reaching weeks 5 of installation and activation pains. Now my fiber line got assigned to the wrong ISP. I did everything they asked it was all sorted from my side my account has been handed over to there IT department for migration and still no active line assigned to my ISP. They tech guys from my ISP are assisting the best they can and keep informing me that it line migration does not take this long.

The Installation process into my unit took 4 hour spread across 3 weeks, it would have been 4 if i didn't get hold of a manager who organized a splicing team to my property asap. I dont understand why there booking department calls me tells me fiber will be installed this weekend and doesn't book a whole team to do it on one day. How do they expect costumers to available them self for installation on 4 separate days off because of the *********** booking system that is currently in place. If you try calling them, no one can assist you with your issue managers dont answer there phones and you cant get answered from them. Yet there employees are very quick to tell you how much they hate the company they work.

I need this issue resolved as in 5 WEEKS ago, surly they are breaking laws in the consumer protection act.

As a trustee who signed on the dotted line for them to install the infrastructure into our complex, I want to warn others that you that it is all snot noses and juice boxes at that nursery school called tt connect. Rather go with another supplier and save your owners/tents the pain that we are going through at our complex.