rR
ruben R

1 reviews | Active since Jun 2016

13 Mar 2018, 09:24

TT Connect = No service

TT Connect is busy installing fibre in our area. They cut the mains power around our area yesterday morning and had it off for a few hours. They then fixed it and then cut the power line that comes directly into our house. They never reported it or did anything about it. I have called them about 5 times today and spoken to their onsite supervisors but to no avail. I was unable to do work as I work from home, cook, feed my infant. My two fridges are now also defrosting.

Can someone please take this seriously!

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply24 Apr 2018, 12:34
Official

Good day

Thank you so much for bringing this to our attention.

In order for us to assist you, please send an email with your complaint/query with contact details to ***

We apologise for the inconvenience and we aim to resolve this as soon as possible.

Kind Regards

TT Connect