HT
Hugo T

1 reviews | Active since Mar 2013

24 Sept 2018, 19:50

TT connect No internet connection

Absolutely useless service. Their internet if ALWAYS down more often then working. The longest I have had ongoing internet had been about 1day and a half. There is not day that goes by where there internet service is unavailable.

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply25 Sept 2018, 11:19
Official

Good day,

Thank you for making us aware of your complaint.

Due to a connection problem we experienced during this weekend, our phone lines and emails were also offline as a result.

Should you still be experiencing connection problems, please log a ticket with your ISP who will in turn log a ticket with TT Connect on your behalf.

Our support agents are attending to the existing tickets on a first in, first out bases.

Regards,

TT Connect