TT Connect just as bad as Eskom
As of late TT Connect fibre goes down just after an hour of loadshedding with Axxess and TT Connect blaming each other but not addressing the issue or providing any form of communication regarding the issue.
The Axxess feedback claims that TT Connect is busy replacing batteries, but this has now been happening the last 3 weeks already, with no resolve in sight!
What is the use of inverters for us to do business when what is supposed to be a 24x7 service becomes just as bad as Eskom itself!!
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Replies (2)0
Replies (2)
TT Connect (Pty) Ltd's replyOfficial
20 Dec 2022, 06:50Good morning
Trust you are well.
I do apologize for any inconvenience caused.
Due to the extended load-shedding times, our backup batteries are not getting the time required to recharge fully. We are in the process of replacing our batteries but also looking at more efficient ways to handle extended outages in the future. Our new solution will be a less power-intensive solution.
Regards
TT connect
Trust you are well.
I do apologize for any inconvenience caused.
Due to the extended load-shedding times, our backup batteries are not getting the time required to recharge fully. We are in the process of replacing our batteries but also looking at more efficient ways to handle extended outages in the future. Our new solution will be a less power-intensive solution.
Regards
TT connect
TT Connect (Pty) Ltd's reply20 Dec 2022, 06:50
Official
Good morning
Trust you are well.
I do apologize for any inconvenience caused.
Due to the extended load-shedding times, our backup batteries are not getting the time required to recharge fully. We are in the process of replacing our batteries but also looking at more efficient ways to handle extended outages in the future. Our new solution will be a less power-intensive solution.
Regards
TT connect
Trust you are well.
I do apologize for any inconvenience caused.
Due to the extended load-shedding times, our backup batteries are not getting the time required to recharge fully. We are in the process of replacing our batteries but also looking at more efficient ways to handle extended outages in the future. Our new solution will be a less power-intensive solution.
Regards
TT connect
TT Connect (Pty) Ltd's replyOfficial
20 Dec 2022, 14:36We do apologize for any inconvenience caused. We are working on addressing the issue.
Regards
TT Connect
Regards
TT Connect
TT Connect (Pty) Ltd's reply20 Dec 2022, 14:36
Official
We do apologize for any inconvenience caused. We are working on addressing the issue.
Regards
TT Connect
Regards
TT Connect