TT Connect is the worst Fibre provider

The worst fibre provider - but unfortunately they have the monopoly. I am in Edenglen, Johannesburg and have had to log constant issues with the WAN line being dropped, so basically have intermittent connection. I suspect the Fibre line was never spliced and installed properly, and constant phone calls to my ISP, Afrihost - have just continued to lead to the same dead ends. TT Connect take about 2 weeks to call back, after calls are logged and when they do, there is no apology, just - an arrogant everything looks fine now, so log another call with your ISP if you have issues. I have asked for a TT connect technician to physically come out and see what the issue is but the technicians seem to be just as bad as their colleagues on the phone. Conflicting feedback, and calling their colleagues idiots - so what as a customer am I supposed to think. I have logged in excess of 15 calls / tickets with my ISP, all for the same issue - WAN going down, yet the issue persists. I have tried to deal directly with TT connect, but they are just as useless. I assure you that you will be for endless headaches if you are being supp**** fibre by TT connect. My personal belief is that they bit off more than they could chew when they took on the mammoth task of supplying fibre to Edenvale. Fibre was done so quickly, and the following tasks of connecting to complexes units and splicing also so quickly, it now looks like it was done poorly.