SB
Steven B
1 reviews | Active since Dec 2014
12 Aug 2024, 16:45
TT Connect is the Worst and insult their customers
After two weeks odlf intermitent or no comnection i was told by the "help" centre there is nothing i can do if i dont like their shocking service because they are the only provider in our area, Now sat an entire weekend without connection spending a fortune on data and still paying for their non existent service. If TT connect is the operator in your area stay away and look for an LTE service.provider
Helpful (0)
Replies (3)0
Replies (3)TT Connect (Pty) Ltd's replyOfficial
13 Aug 2024, 06:47Good morning
Trust you are well.
We truly do apologize for any inconvenience caused, however we are not finding a ticket logged to us by your ISP. Do you perhaps know whom you consulted with from TT Connect?
I will escalate this to the relevant team as I see you need to be upgraded to our new infrastructure.
Kind Regards
TT Connect
Trust you are well.
We truly do apologize for any inconvenience caused, however we are not finding a ticket logged to us by your ISP. Do you perhaps know whom you consulted with from TT Connect?
I will escalate this to the relevant team as I see you need to be upgraded to our new infrastructure.
Kind Regards
TT Connect
TT Connect (Pty) Ltd's reply13 Aug 2024, 06:47
Official
Good morning
Trust you are well.
We truly do apologize for any inconvenience caused, however we are not finding a ticket logged to us by your ISP. Do you perhaps know whom you consulted with from TT Connect?
I will escalate this to the relevant team as I see you need to be upgraded to our new infrastructure.
Kind Regards
TT Connect
Trust you are well.
We truly do apologize for any inconvenience caused, however we are not finding a ticket logged to us by your ISP. Do you perhaps know whom you consulted with from TT Connect?
I will escalate this to the relevant team as I see you need to be upgraded to our new infrastructure.
Kind Regards
TT Connect
SB
Steven B's updateReviewer Update
13 Aug 2024, 08:27Ridiculous, the ticket numner was attached to my review, just.more evidence of total incompetence
SB
Steven B's update13 Aug 2024, 08:27
Reviewer Update
Ridiculous, the ticket numner was attached to my review, just.more evidence of total incompetence
TT Connect (Pty) Ltd's replyOfficial
20 Aug 2024, 06:07Good morning Steven.
I trust your upgrade was completed and your connection restored.
Regards
TT connect
I trust your upgrade was completed and your connection restored.
Regards
TT connect
TT Connect (Pty) Ltd's reply20 Aug 2024, 06:07
Official
Good morning Steven.
I trust your upgrade was completed and your connection restored.
Regards
TT connect
I trust your upgrade was completed and your connection restored.
Regards
TT connect
