SB
Steven B

1 reviews | Active since Dec 2014

12 Aug 2024, 16:45

TT Connect is the Worst and insult their customers

After two weeks odlf intermitent or no comnection i was told by the "help" centre there is nothing i can do if i dont like their shocking service because they are the only provider in our area, Now sat an entire weekend without connection spending a fortune on data and still paying for their non existent service. If TT connect is the operator in your area stay away and look for an LTE service.provider

0
Replies (3)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply13 Aug 2024, 06:47
Official
Good morning 

Trust you are well. 
We truly do apologize for any inconvenience caused, however we are not finding a ticket logged to us by your ISP. Do you perhaps know whom you consulted with from TT Connect? 

I will escalate this to the relevant team as I see you need to be upgraded to our new infrastructure. 

Kind Regards 

TT Connect 
SB
Steven B's update13 Aug 2024, 08:27
Reviewer Update
Ridiculous, the ticket numner was attached to my review, just.more evidence of total incompetence
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply20 Aug 2024, 06:07
Official
Good morning Steven. 
I trust your upgrade was completed and your connection restored. 

Regards 

TT connect