1 reviews | Active since Nov 2015
TT Connect inadequate connection
I have recently taken a TTConnect fiber line with cool ideas as the service provider. Every 2 days my line is not functional, as I work from home this seriously impacts my job causing me to find alternate solutions in order to work. I believe I am paying for always on internet but only getting a 2 days on 2 days off package. I would like this matter resolved for good and reimbursed for the days this line has been down.
Good day. Thank you for making us aware of your complaint and apologise for the inconvenience caused.
In order for us to escalate this to the correct department, please supply us with your contact details and address and full description of your complaint. Please also include any ticket / reference numbers received from TT Connect (Or your ISP) in order for a consultant to get in contact with you and investigate your complaints. Thank you!
Regards
Good day. Thank you for making us aware of your complaint and apologise for the inconvenience caused.
In order for us to escalate this to the correct department, please supply us with your contact details and address and full description of your complaint. Please also include any ticket / reference numbers received from TT Connect (Or your ISP) in order for a consultant to get in contact with you and investigate your complaints. Thank you!
Regards