PB
Percy B
1 reviews | Active since Oct 2022
20 Oct 2022, 11:42
Tt connect
Some reason I always have 10% packet loss. Quite frustrating. Will get in contact with tt connect to sort it out
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Replies (1)
TT Connect (Pty) Ltd's replyOfficial
20 Oct 2022, 11:57Good morning sir.
trust you are well.
I am sorry to hear about the issues you are experiencing.
Please note that we deal directly with the ISP. We will need your ISP to log a ticket with us for us to investigate from our side.
Your ISP will first have to perform their necessary troubleshooting and determine that it is a TT Connect issue before they will assign the ticket to us.
Kind Regards
TT Connect
trust you are well.
I am sorry to hear about the issues you are experiencing.
Please note that we deal directly with the ISP. We will need your ISP to log a ticket with us for us to investigate from our side.
Your ISP will first have to perform their necessary troubleshooting and determine that it is a TT Connect issue before they will assign the ticket to us.
Kind Regards
TT Connect
TT Connect (Pty) Ltd's reply20 Oct 2022, 11:57
Official
Good morning sir.
trust you are well.
I am sorry to hear about the issues you are experiencing.
Please note that we deal directly with the ISP. We will need your ISP to log a ticket with us for us to investigate from our side.
Your ISP will first have to perform their necessary troubleshooting and determine that it is a TT Connect issue before they will assign the ticket to us.
Kind Regards
TT Connect
trust you are well.
I am sorry to hear about the issues you are experiencing.
Please note that we deal directly with the ISP. We will need your ISP to log a ticket with us for us to investigate from our side.
Your ISP will first have to perform their necessary troubleshooting and determine that it is a TT Connect issue before they will assign the ticket to us.
Kind Regards
TT Connect