DB
Dalton B

1 reviews | Active since Aug 2020

26 Aug 2020, 17:31

Terrible service.

Seriously not impressed. Not only did one of their staff ***** an external hard drive when they were installing the fibre, but we have had repeated issues with the internet going down. When you call for assistance, they "open a ticket" and "will get back to you". Just doesnt happen. And that's if you are lucky enough to get in touch with them. You sit in a call until "you are number one in the queue" and then "your call could not be completed at this time, try again later". Service is honestly pathetic.

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply27 Aug 2020, 12:26
Official
Good Day,
Please can you engage your ISP as they will contact TTC directly to log a ticket and resolve the issue. TT Connect contracts to Internet Service Providers and not end-users.
Kind Regards