Terrible Service

They came out to the property then tell us what they want to do not what we requested from Vox, anyway its agreed as we need the wi-fi installation completed urgently. They then call on the morning of 31st May 2019 to make an installation appointment for 1:00pm that afternoon. i waited until 2:40pm and still nobody pitches up. Truly terrible service, poor communication with the client. Vox should not work with a company like this because they will cause customers not to sign up with Vox.