TERRIBLE SERVICE!

Worst service I have ever received! TT Connect made an appointment to be at my house in the morning at a certain time with my dad. My dad waited 20 minutes and could not wait any longer as he had to be at work. They came 45 minutes late and called me to say no one is home. I told them that my dad waited but no one turned up. TT Connect then called me later to say they are coming in the afternoon at a given time. Once again my dad rushed home and once again TT Connect was late! The person from TT Connect was rude and told my dad to up over R2000 immediately so he can come the next day and do the installation. As we had a prior agreement with our ISP, my dad refused to pay. The person from TT Connect did not take no for an answer and my dad had to remove him from our property. TT Connect said they would be there the next day to install and my dad better have paid. I then took this issue up with our ISP to resolve. After many phone calls and emails later, the issue is still not resolved (more than a month later) and we have had no feedback from TT Connect. There was a "meeting" at TT Connect to find out who was involved. I do not believe this meeting ever happened as I have never received feedback. The ISP were going to pay the installation costs and were supposed to bill the ISP - not me! I still get harassing calls from TT Connect for when they will be able to install. Due to all this frustration I have decided to cancel the ISP and TT Connect and go with a new ISP and Fibre company. If a new fibre company installs in my area that has an agreement with the ISP I had gone with previously, I will still consider going with the ISP again but due to TT Connect mismanagement and rudeness I had to cancel the ISP. I WILL NEVER CONSIDER TT CONNECT AGAIN!