mL
michael L
1 reviews | Active since Dec 2015
02 Apr 2021, 13:28
Please acknowledge or reply
Please can someone from TT connect revert to me or my ISP. We have been trying to resolve an outage since approx Wednesday 31 March. My ISP is unable to get hold of TT connect and thereis no other way to contact them especially over this long weekend
Helpful (0)
Replies (7)0
Replies (7)
TT Connect (Pty) Ltd's replyOfficial
02 Apr 2021, 14:00Good Afternoon Michael.
We are sorry to hear about this and thank you for bringing this to our attention.
Do you perhaps have a call reference number provided to you by your ISP as I am having difficulty locating you on our system. Please would you provide me with your address or person whom the account is with at TT Connect.
Looking forward to your fast reply sir.
Kind regards
TT Connect
We are sorry to hear about this and thank you for bringing this to our attention.
Do you perhaps have a call reference number provided to you by your ISP as I am having difficulty locating you on our system. Please would you provide me with your address or person whom the account is with at TT Connect.
Looking forward to your fast reply sir.
Kind regards
TT Connect
Best regards,
TT Connect (Pty) Ltd's reply02 Apr 2021, 14:00
Official
Good Afternoon Michael.
We are sorry to hear about this and thank you for bringing this to our attention.
Do you perhaps have a call reference number provided to you by your ISP as I am having difficulty locating you on our system. Please would you provide me with your address or person whom the account is with at TT Connect.
Looking forward to your fast reply sir.
Kind regards
TT Connect
We are sorry to hear about this and thank you for bringing this to our attention.
Do you perhaps have a call reference number provided to you by your ISP as I am having difficulty locating you on our system. Please would you provide me with your address or person whom the account is with at TT Connect.
Looking forward to your fast reply sir.
Kind regards
TT Connect
Best regards,
mL
michael L's updateReviewer Update
02 Apr 2021, 14:22I am with Comtel
My address is 15 Ostend Avenue, Thornhill Estate, Modderfontein
Please revert once more
My address is 15 Ostend Avenue, Thornhill Estate, Modderfontein
Please revert once more
mL
michael L's update02 Apr 2021, 14:22
Reviewer Update
I am with Comtel
My address is 15 Ostend Avenue, Thornhill Estate, Modderfontein
Please revert once more
My address is 15 Ostend Avenue, Thornhill Estate, Modderfontein
Please revert once more
mL
michael L's updateReviewer Update
02 Apr 2021, 15:24Please see below from Comtel:
Hi Micheal,
Kindly see the TTconnect ticket reference:
Request ID :##51411##
Regards,
Hi Micheal,
Kindly see the TTconnect ticket reference:
Request ID :##51411##
Regards,
mL
michael L's update02 Apr 2021, 15:24
Reviewer Update
Please see below from Comtel:
Hi Micheal,
Kindly see the TTconnect ticket reference:
Request ID :##51411##
Regards,
Hi Micheal,
Kindly see the TTconnect ticket reference:
Request ID :##51411##
Regards,
mL
michael L's updateReviewer Update
02 Apr 2021, 17:31I have since rep**** twice privately and still no feedback. Please 'step up' and reply formally
mL
michael L's update02 Apr 2021, 17:31
Reviewer Update
I have since rep**** twice privately and still no feedback. Please 'step up' and reply formally
TT Connect (Pty) Ltd's replyOfficial
05 Apr 2021, 16:06Good day Michael.
Trust you are well sir.
Please advise if your connection has been restored.
Apologies again for any inconvenience caused sir.
Kind Regards
TT Connect
Trust you are well sir.
Please advise if your connection has been restored.
Apologies again for any inconvenience caused sir.
Kind Regards
TT Connect
Best regards,
TT Connect (Pty) Ltd's reply05 Apr 2021, 16:06
Official
Good day Michael.
Trust you are well sir.
Please advise if your connection has been restored.
Apologies again for any inconvenience caused sir.
Kind Regards
TT Connect
Trust you are well sir.
Please advise if your connection has been restored.
Apologies again for any inconvenience caused sir.
Kind Regards
TT Connect
Best regards,
mL
michael L's updateReviewer Update
05 Apr 2021, 16:27Respectfully, what do you think?
You have a system, check what the system says or get in touch with me personally. I shared my details with you.
Nobody bothered to contact me
You have a system, check what the system says or get in touch with me personally. I shared my details with you.
Nobody bothered to contact me
mL
michael L's update05 Apr 2021, 16:27
Reviewer Update
Respectfully, what do you think?
You have a system, check what the system says or get in touch with me personally. I shared my details with you.
Nobody bothered to contact me
You have a system, check what the system says or get in touch with me personally. I shared my details with you.
Nobody bothered to contact me
TT Connect (Pty) Ltd's replyOfficial
06 Apr 2021, 07:08Good morning Michael.
Yes sir, I have checked our systems and it does show that you are back online sir.
I will contact you directly for confirmation sir.
Regards
TT Connect
Yes sir, I have checked our systems and it does show that you are back online sir.
I will contact you directly for confirmation sir.
Regards
TT Connect
Best regards,
TT Connect (Pty) Ltd's reply06 Apr 2021, 07:08
Official
Good morning Michael.
Yes sir, I have checked our systems and it does show that you are back online sir.
I will contact you directly for confirmation sir.
Regards
TT Connect
Yes sir, I have checked our systems and it does show that you are back online sir.
I will contact you directly for confirmation sir.
Regards
TT Connect
Best regards,