JT
Justine T
1 reviews | Active since Jun 2023
27 Jun 2023, 10:23
Pathetic
Absolutely useless. Terrible service delivery, lack of accountability and abysmal customer service. This GPON upgrade has been an effing nightmare and they are just pathetic.
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Replies (1)
TT Connect (Pty) Ltd's replyOfficial
27 Jun 2023, 11:16Good morning
We are genuinely sorry you feel this way.
Kindly advise what issues you are currently dealing with. Would you also please provide me with an address and the main account holder's details in order for me to investigate further?
Please note that the upgrade is a technological advancement and will also assist with latency issues.
It is also a long-term solution to the load shedding we are currently facing as your device will now connect directly to our main exchange that is currently power self-sufficient. Should you have backup, your connection will not be lost.
Thank you kindly.
Kind Regards
TT connect.
We are genuinely sorry you feel this way.
Kindly advise what issues you are currently dealing with. Would you also please provide me with an address and the main account holder's details in order for me to investigate further?
Please note that the upgrade is a technological advancement and will also assist with latency issues.
It is also a long-term solution to the load shedding we are currently facing as your device will now connect directly to our main exchange that is currently power self-sufficient. Should you have backup, your connection will not be lost.
Thank you kindly.
Kind Regards
TT connect.
TT Connect (Pty) Ltd's reply27 Jun 2023, 11:16
Official
Good morning
We are genuinely sorry you feel this way.
Kindly advise what issues you are currently dealing with. Would you also please provide me with an address and the main account holder's details in order for me to investigate further?
Please note that the upgrade is a technological advancement and will also assist with latency issues.
It is also a long-term solution to the load shedding we are currently facing as your device will now connect directly to our main exchange that is currently power self-sufficient. Should you have backup, your connection will not be lost.
Thank you kindly.
Kind Regards
TT connect.
We are genuinely sorry you feel this way.
Kindly advise what issues you are currently dealing with. Would you also please provide me with an address and the main account holder's details in order for me to investigate further?
Please note that the upgrade is a technological advancement and will also assist with latency issues.
It is also a long-term solution to the load shedding we are currently facing as your device will now connect directly to our main exchange that is currently power self-sufficient. Should you have backup, your connection will not be lost.
Thank you kindly.
Kind Regards
TT connect.