1 reviews | Active since Sept 2016

15 Jul 2018, 19:06

No support

For a Telecom company not to have after hours support or technical teams is a disgrace. Once again the fibre line they provided is down after hours. I am now unable to finish business with the premium line I pay for. Now I have further expense to do my work via mobile data. No-one on call. Keep this in mind when choosing your providers

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Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply16 Jul 2018, 11:06
Official

Good day,

Thank you for making us aware of your complaint.

As we deal with Intenet Service Providers directly and not the end user, please log a support ticket with your ISP and they will in turn contact TT Connect to get your problem sorted out as soon as possible. Regards.