No service

TT Connect arranged to install our fibre line in March, after installing the fibre, it did not work. I then tried for about 2 months to get someone out to get our fibre working to no avail and I eventually gave up with the numerous emails and phone calls as it appears as if everyone is more than eager to come and install the fibre line but when it comes to after sales service and making sure the fibre actually works, it is shocking, no one cares whether it works or not as long as it is installed and the company gets their money. I feel it is about time someone reported companies like this to ICASA because it is unacceptable that we as customers have to pay for a service that we have not actually received. I have not had one day of internet since the fibre was installed and no one has come back to me. It is about time that TT Connect started caring about their clients and after sales service.