N
NYLENE

1 reviews | Active since Aug 2023

17 Aug 2023, 14:27

Late

My box replacement installation was scheduled for a Friday @ 4pm. I cancelled plans to be at home for this, but the technician only showed up unannounced on the Monday afternoon. Unprofessional and inconvenient.

0
Replies (1)
TT Connect (Pty) Ltd
TT Connect (Pty) Ltd's reply17 Aug 2023, 14:31
Official
Good afternoon 

We truly do apologize for the inconvenience caused. We will most definitely discuss this further with the relevant engineer. 
We thank you for your feedback as we strive to provide the best quality customer support and all feedback is greatly welcomed and appriciated. 

Kind Regrds

TT Connect