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Pee M
1 reviews | Active since Apr 2014
15 May 2024, 17:43
Good but...
TT Connect are always good but I had just got my computer guy out 4 days before to configure all the extenders with the routers, I paid him R550 and then TT Connect messed the configuration up and I had to call my computer guy out again and paid another R550. This was very frustrating. Instead of phoning the day before they visit your home, give at least a week's notice. I don't grow money on a tree.
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Replies (3)
TT Connect (Pty) Ltd's replyOfficial
16 May 2024, 05:55Good morning.
Trust you are doing well.
We truly apologize for the inconvenience caused. Was this perhaps part of the infrastructure upgrade?
Regards
TT Connect
Trust you are doing well.
We truly apologize for the inconvenience caused. Was this perhaps part of the infrastructure upgrade?
Regards
TT Connect
TT Connect (Pty) Ltd's reply16 May 2024, 05:55
Official
Good morning.
Trust you are doing well.
We truly apologize for the inconvenience caused. Was this perhaps part of the infrastructure upgrade?
Regards
TT Connect
Trust you are doing well.
We truly apologize for the inconvenience caused. Was this perhaps part of the infrastructure upgrade?
Regards
TT Connect
PM
Pee M's updateReviewer Update
18 May 2024, 08:43Good day
Yes, this was part of the infrastructure upgrade. I feel we should have been given at least a week's notice of when they were coming to do the upgrade instead of being phoned the afternoon before the morning they arrived. I could have saved R550
Yes, this was part of the infrastructure upgrade. I feel we should have been given at least a week's notice of when they were coming to do the upgrade instead of being phoned the afternoon before the morning they arrived. I could have saved R550
PM
Pee M's update18 May 2024, 08:43
Reviewer Update
Good day
Yes, this was part of the infrastructure upgrade. I feel we should have been given at least a week's notice of when they were coming to do the upgrade instead of being phoned the afternoon before the morning they arrived. I could have saved R550
Yes, this was part of the infrastructure upgrade. I feel we should have been given at least a week's notice of when they were coming to do the upgrade instead of being phoned the afternoon before the morning they arrived. I could have saved R550
TT Connect (Pty) Ltd's replyOfficial
27 May 2024, 05:33Thank you kindly for the feedback. We will most definitely consider this.
We again apologize for the inconvenience caused. The schedulers should have scheduled you in advance.
We again apologize for the inconvenience caused. The schedulers should have scheduled you in advance.
TT Connect (Pty) Ltd's reply27 May 2024, 05:33
Official
Thank you kindly for the feedback. We will most definitely consider this.
We again apologize for the inconvenience caused. The schedulers should have scheduled you in advance.
We again apologize for the inconvenience caused. The schedulers should have scheduled you in advance.