Frustrated

I have been battling with TT connect for almost two weeks now.

After 10 days of begging they eventually activated my ONT remotely. I still didn't have a connection. On day 12 they contacted me to say it only needs a hard reset which I did and still no connection.

You can't phone them email them nothing. You can't use another company as it is there cables in the ground but I sure hope that their bad business etiquette will make other companies think twice to partner with them.