Fiber Line

I app**** for fiber through axxess with TT Connect , they informed me that i would be contacted by someone , to my joy , i was contacted within a week from either TT Connect / Axxess verifying my Address , but all they asked was how to spell where i stay and to confirm i am there , thus after that i have heard absolutely nothing else from anyone in regards to this , i have contacted Axxess in regards to this and have been advised on 5 different occasions that someone will be in contact with me ,

I am still awating any sort of feedback from anyone.

i have also created 4 different tickets in regards to this ,

on the 5th February Ticket "6hkg6b0mhm" with the foll statement: "The line order as well as further escalations have been received at this stage but TT Connect has yet to have been able to provide us with estimated time"

now i phoned again today and a Fiber Agent informed me that they see no escalations on the system , where as you can see above the escalations have been received.

Now i am still awaiting any type of communication from any of the Service Providers.

i have contacted TT Connect and the lady informed me they will transfer me to someone who is in charge of all visits / installations etc.

Very bad service received as all he asked was what address name and number.

i am still awaiting a phone call after being promised to be called back within 10 minutes.