SH
Saadiqah H
1 reviews | Active since Jan 2024
15 Nov 2024, 13:53
Fiber for decoration because you sure can't use it
Worst service delivery, poor attitude of their workers who came unprepared for a line installation. Then give the go ahead on the fiber activation only to have a speed output on a 100/100mbps like less than 50mbps with constant WiFi drops. No attempt to rectify the situation just states that from their end "the line is working" so it must be the router. Changed the router and had the same problem. Terrible and infuriating service
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Replies (2)SH
Saadiqah H's updateReviewer Update
18 Nov 2024, 18:06Still no update, still dealing with frequent disconnections, received NO scheduled call for the day but apparently was on the list according to Afrihost. Absolutely ridiculous service, pitiful installation. Literally never use them unless you want to wait 1 month to actually use a service you're paying for
SH
Saadiqah H's update18 Nov 2024, 18:06
Reviewer Update
Still no update, still dealing with frequent disconnections, received NO scheduled call for the day but apparently was on the list according to Afrihost. Absolutely ridiculous service, pitiful installation. Literally never use them unless you want to wait 1 month to actually use a service you're paying for
TT Connect (Pty) Ltd's replyOfficial
10 Mar 2025, 10:33 Good morning,
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
TT Connect (Pty) Ltd's reply10 Mar 2025, 10:33
Official
Good morning,
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect