CV
Christopher V
1 reviews | Active since Feb 2019
10 Mar 2025, 10:20
Connectivity
It's been two weeks since my order has been processed with no response from TT connect. Surely fibre can't take this long to get resolved and to get connected. What is happening. I've never struggled this long with a service provider, and why does it take 14 days from placing the order for installation? Surely it is not rocket science for installation and connection. There is no reason why it should take so long. This company needs to update it's processes.
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TT Connect (Pty) Ltd's replyOfficial
10 Mar 2025, 10:31 Good morning,
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
TT Connect (Pty) Ltd's reply10 Mar 2025, 10:31
Official
Good morning,
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect
We sincerely apologize for any inconvenience this may have caused. Your satisfaction is important to us, and we would be more than happy to assist if the issue persists. Kindly email us at *** so we can investigate and resolve the matter promptly. Thank you for your patience and understanding.
Kind Regards
TT Connect