Amazing and friendly service over multiple visits

Great service with constant updates and friendly staff. Only issue is they install the fibre over multiple visits, so you have to make yourself available for installation on 4 different days. 1st day to send a surveyor. 2nd day to feed a hollow tube for the fibre to run through 3rd day to feed fibre through the tube they lay on the 2nd day. 4th day to splice the ends of the fibre that they fed on day 3.

Obviously I have no idea how things are run on their end, but seeing as my parents had their fibre done all on 1 day by a different provider makes me question why TTConnect can't at least split it into 2 visits. First visit to do any digging etc and install the hollow tube thingy. Second visit to feed and splice fibre.

Other than the multiple visits I have no complaints 😊 In fact, the dude on day 4 (I can't recall his name currently but my brain is telling me it's Collin?) drove all the way to me, found out they gave him the wrong plate for my fibre, so he drove all the way back to Boksburg to collect the correct plate. I heard his manager on the phone say that she owes him a chocolate for doing that, so I hope he got his chocolate.