Troisport
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Troisport
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Bianca B
1 reviews | Active since Dec 2021
3 Sept 2026, 12:57
Terrible Customer Service
I ordered a tri-suit on special, but unfortunately it didn’t fit. I contacted the store to confirm whether I had correctly understood the returns policy. I knew that sale items might not qualify for returns, but I hoped they might consider an exception, especially as I have spent more than R20,000 with this store. What upset me most was not the policy, but the way I was spoken to. The staff member was extremely dismissive and spoke to me as though I were a child. I still wanted to continue the conversation and ask about other tri-suits I could purchase instead, but his attitude made that impossible. I was so upset by the interaction that I burst into tears afterwards. I have supported this store many times, but this experience has honestly made me question whether I would shop there again or recommend it to others. A policy can be explained kindly and respectfully, there was no need to make a loyal customer feel this way. I can tell this was not his first time.
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Bianca B
1 reviews | Active since Dec 2021
3 Sept 2026, 12:57
Terrible Customer Service
I ordered a tri-suit on special, but unfortunately it didn’t fit. I contacted the store to confirm whether I had correctly understood the returns policy. I knew that sale items might not qualify for returns, but I hoped they might consider an exception, especially as I have spent more than R20,000 with this store. What upset me most was not the policy, but the way I was spoken to. The staff member was extremely dismissive and spoke to me as though I were a child. I still wanted to continue the conversation and ask about other tri-suits I could purchase instead, but his attitude made that impossible. I was so upset by the interaction that I burst into tears afterwards. I have supported this store many times, but this experience has honestly made me question whether I would shop there again or recommend it to others. A policy can be explained kindly and respectfully, there was no need to make a loyal customer feel this way. I can tell this was not his first time.
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Anonymous
1 reviews | Active since Sept 2016
28 May 2026, 10:16
Bad TERRIBLE aftersale Sertvice
Bad after sale service. I bouhht openwater goggles for R800. I expect it to work but it is leaking water. Cant even swim 20meters without water leaking in. The owner, Shamus just say to me its impossible. I have sent multiple messages but he ignores them. I called but he just kill my call when I phone. I will never support this company again. Gave him new business too but never again. I want to bring the goggles back and get a refund but he refuses. It is barand new and it does not work. My temu goggle work better than this expensive goggles. It seems his service was only good when I procured a wetsuit when he will get money. Aftersales - TERRIBLE SERVICE
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Anonymous
1 reviews | Active since Sept 2016
28 May 2026, 10:16
Bad TERRIBLE aftersale Sertvice
Bad after sale service. I bouhht openwater goggles for R800. I expect it to work but it is leaking water. Cant even swim 20meters without water leaking in. The owner, Shamus just say to me its impossible. I have sent multiple messages but he ignores them. I called but he just kill my call when I phone. I will never support this company again. Gave him new business too but never again. I want to bring the goggles back and get a refund but he refuses. It is barand new and it does not work. My temu goggle work better than this expensive goggles. It seems his service was only good when I procured a wetsuit when he will get money. Aftersales - TERRIBLE SERVICE
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