Unfair and acting in Bad Faith.

After leasing copiers from them for over 6 years, when no travel charges were charged for being outside of a 50km radius, I was informed via an email that this would no longer be the case. So after 6 years of waivering this clause, it is just reinstituted just like that. I believe this is unfair and acting in bad faith. I have sent numerous email to them, including to the CEO Mr Kingsley Chambers. I have been ignored and have not even received so much as an acknowledgement of my email.