NPS Score
-100
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Toshiba
How is Toshiba rated on Hellopeter?
Hellopeter has tracked Toshiba across 36 reviews. Toshiba hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Toshiba? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2014
I will never ever buy a Toshiba brand ever again
I am so disappointed with Toshiba, I bought a Toshiba television at Makro in centurion back in September 2024 now the TV faulty, we have been buying at home but never ever bought a television that only lasted for a year. I’ve even told the salesperson at the store when buying the TV that I would rather stick to the brands which I am fami**** with, but salespeople are sales people,they managed to mislead me.
1 reviews | Active since Jan 2014
I will never ever buy a Toshiba brand ever again
I am so disappointed with Toshiba, I bought a Toshiba television at Makro in centurion back in September 2024 now the TV faulty, we have been buying at home but never ever bought a television that only lasted for a year. I’ve even told the salesperson at the store when buying the TV that I would rather stick to the brands which I am fami**** with, but salespeople are sales people,they managed to mislead me.
1 reviews | Active since Jan 2020
Unfair and acting in Bad Faith.
After leasing copiers from them for over 6 years, when no travel charges were charged for being outside of a 50km radius, I was informed via an email that this would no longer be the case. So after 6 years of waivering this clause, it is just reinstituted just like that. I believe this is unfair and acting in bad faith. I have sent numerous email to them, including to the CEO Mr Kingsley Chambers. I have been ignored and have not even received so much as an acknowledgement of my email.
1 reviews | Active since Jan 2020
Unfair and acting in Bad Faith.
After leasing copiers from them for over 6 years, when no travel charges were charged for being outside of a 50km radius, I was informed via an email that this would no longer be the case. So after 6 years of waivering this clause, it is just reinstituted just like that. I believe this is unfair and acting in bad faith. I have sent numerous email to them, including to the CEO Mr Kingsley Chambers. I have been ignored and have not even received so much as an acknowledgement of my email.
1 reviews | Active since Jul 2020
Bad service with respect to a credit from Toshiba - Hisense
We bought a Toshiba TV just over 2 years ago through Takealot. This TV has stopped working. I notified Toshiba on the 17 February and was asked to send a copy of the invoice to them. This was emailed to their service department. I was informed that they would contact me w.r.t. to fixing the TV in 3 to 4 working days. A week later I recalled Toshiba asking what was happening, to be told that it could not be fixed and that it needs to be collected and returned. But before fetching I need to send a picture of the serial number and the TV showing it turned on with no picture. This was done on the same day. I would then receive a credit via our Takealot account. The TV was collected on the 4 March. I recalled Toshiba on the 9th March and was promised feedback on the same day. As I have not received any feed back, I recalled this morning and was told that they have now requested a purchase order (on the 9th - was it after my call?) from Takealot. Once again they said they will follow up and give me feedback... Why do they now need the purchase order, as I have already sent them the Takealot invoice? My view is that it is a delaying tactic....
1 reviews | Active since Jul 2020
Bad service with respect to a credit from Toshiba - Hisense
We bought a Toshiba TV just over 2 years ago through Takealot. This TV has stopped working. I notified Toshiba on the 17 February and was asked to send a copy of the invoice to them. This was emailed to their service department. I was informed that they would contact me w.r.t. to fixing the TV in 3 to 4 working days. A week later I recalled Toshiba asking what was happening, to be told that it could not be fixed and that it needs to be collected and returned. But before fetching I need to send a picture of the serial number and the TV showing it turned on with no picture. This was done on the same day. I would then receive a credit via our Takealot account. The TV was collected on the 4 March. I recalled Toshiba on the 9th March and was promised feedback on the same day. As I have not received any feed back, I recalled this morning and was told that they have now requested a purchase order (on the 9th - was it after my call?) from Takealot. Once again they said they will follow up and give me feedback... Why do they now need the purchase order, as I have already sent them the Takealot invoice? My view is that it is a delaying tactic....
1 reviews | Active since Jan 2026
High expectations bad quality and service I bought one of thier TV's from takealot on the 4/01/2026 and it started making black lines on the bottom on the 20/01/2026 I tried to contact them though their email on the website and it didn't work so I went t
High expectations bad quality and service I bought one of thier TV's from takealot on the 4/01/2026 and it started making black lines on the bottom on the 20/01/2026 I tried to contact them though their email on the website and it didn't work so I went though the website and issued a request but still didn't get any feed back. I mean the TV isn't even a month old.
1 reviews | Active since Jan 2026
High expectations bad quality and service I bought one of thier TV's from takealot on the 4/01/2026 and it started making black lines on the bottom on the 20/01/2026 I tried to contact them though their email on the website and it didn't work so I went t
High expectations bad quality and service I bought one of thier TV's from takealot on the 4/01/2026 and it started making black lines on the bottom on the 20/01/2026 I tried to contact them though their email on the website and it didn't work so I went though the website and issued a request but still didn't get any feed back. I mean the TV isn't even a month old.
1 reviews | Active since Jan 2025
Don't buy Toshiba TV
I bought their TV from Amazon SA after three months it went off. Their technicians came and assessed the TV and it was ruled factory fault. A new replacement TV was to be issued, till date we have not received anything. When we call them they refer us to Amazon then amazon refers us back to them. It is emotional draining and tiring
1 reviews | Active since Jan 2025
Don't buy Toshiba TV
I bought their TV from Amazon SA after three months it went off. Their technicians came and assessed the TV and it was ruled factory fault. A new replacement TV was to be issued, till date we have not received anything. When we call them they refer us to Amazon then amazon refers us back to them. It is emotional draining and tiring