SZ
Siyabulela Z

1 reviews | Active since Jun 2024

01 Dec 2025, 20:07

Zero service for money paid

This is the most unreliable service provider you should avoid at all cost. I've been using them for a few months and it has been non stop issue with connection. This month has even been the worst. I barely had any internet This month as it was the worst. They have had serve issues apparently I was told. This continued for weeks and when I kept calling and calling nothing was done. This company will take your money and give you nothing but problems in return. I'm so fed up I've decided not to pay this month as that would be stupid of me. They took my money and gave me zero service in return and now I will be going forward with legal action as I feel my right as the consumer has been completely ignored.

0
Replies (3)
TooMuchWifi
TooMuchWifi's reply02 Dec 2025, 08:32
Official
Hi Siyabulela, 

Thank you for reaching out and we are sorry that you are experiencing this kind of treatment. Please provide us with your wifi pictures so we can look into your issue and provide you with feedback. 

We sincerely apologise for the inconvenience caused. 

Connecting iKasi to the World,
TooMuchWifi. 
SZ
Siyabulela Z's update02 Dec 2025, 16:16
Reviewer Update
I've already sent sufficient pictures weeks ago, with the last agent I spoke instructing me to do so. This time I'm done playing I am reporting you to the ombudsman as you have failed to provide me the service I paid for in full
TooMuchWifi
TooMuchWifi's reply05 Dec 2025, 11:31
Official
Hi Siyabulela, 

Thank you so much for the response. Your ticket is with the technical support and once they will respond to you with feedback. 

We sincerely apologise for the inconvenience caused. 

Connecting iKasi to the World,
TooMuchWifi.