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Xolelwa M

1 reviews | Active since Jan 2022

12 Dec 2024, 19:25

ZANELE FANA

I signed up with this company on the 27th November and paid the full amount,my installation was scheduled for the 4th December they again postponed to the 6th December,up until today they haven’t installed my wifi i have been making follow ups with the lady i completed the application with ZANELE FANA but still no feedback she is ignoring me. Fix this ASAP and train your sales people

0
Replies (1)
TooMuchWifi
TooMuchWifi's reply18 Dec 2024, 11:27
Official
Hi Xolelwa, Thank you for bringing this matter to our attention we notice our scheduling team has been trying to contact you regarding your installation however your phone goes to voicemail. Please provide us an alternative number which we can call you on . You are proposed scheduled for 20th December for installation please ensure there's someone to open for the technical team.