1 reviews | Active since Sept 2024
Worst service ever
I'm tired of this company. They just give people bad service, I don't know if they don't care because it's mostly in black and coloured areas. These people don't care if you connected or not. Come 1st of the month they want their money and they don't even give grace period.. 1st of of every month they switch it off. All this company want is you pay the money then after that they give you the worst service. If you looking forward to join,let me give you an advice... Please don't. Been using this service since December last year and I have more than 20 complains. Ha.a this not on. If you don't want to provide good service it's better you close your company coz you taking people for a ga*t. This is totally bull**** and unacceptable. Very bad service. Worst I ever saw
I'm truly sorry to hear about your experience and deeply regret the frustration you've been dealing with. We take this feedback seriously, and I understand how disappointing it is to feel like you're not receiving the service you deserve.
I want to assure you that we value all our customers equally, and it's never our intention to let anyone down, regardless of where they live. Your concerns are valid, and we’d like to address them directly. I’d be happy to escalate your issues to ensure they're resolved properly.
Please give us one more chance to make things right. We’ll review your account and complaints immediately and work to improve your service experience. Thank you for bringing this to our attention, and we’re committed to earning back your trust.
We have tried to contact you but your number rings to voicemail.
Connecting iKasi to the World,
TooMuchWifi.
I'm truly sorry to hear about your experience and deeply regret the frustration you've been dealing with. We take this feedback seriously, and I understand how disappointing it is to feel like you're not receiving the service you deserve.
I want to assure you that we value all our customers equally, and it's never our intention to let anyone down, regardless of where they live. Your concerns are valid, and we’d like to address them directly. I’d be happy to escalate your issues to ensure they're resolved properly.
Please give us one more chance to make things right. We’ll review your account and complaints immediately and work to improve your service experience. Thank you for bringing this to our attention, and we’re committed to earning back your trust.
We have tried to contact you but your number rings to voicemail.
Connecting iKasi to the World,
TooMuchWifi.