LK
Lakhe K
1 reviews | Active since Mar 2025
14 Sept 2025, 13:07
Worst service ever
Since Friday I have no internet. I called the call center I don't how many time but still nothing that they tell me works. I am getting tired of this. Because everyday and every week I must call or whatspp to get connection 😡. Why must I be frustrated by your services Everytime.
Helpful (0)
Replies (4)0
Replies (4)LK
Lakhe K's updateReviewer Update
15 Sept 2025, 09:09How much more must I get my issue resolved? I pay every month but I get THE WORSE SERVICE.
LK
Lakhe K's update15 Sept 2025, 09:09
Reviewer Update
How much more must I get my issue resolved? I pay every month but I get THE WORSE SERVICE.
TooMuchWifi's replyOfficial
15 Sept 2025, 09:13Hi, Lakhe
Thank you for your message, and we truly apologize for the ongoing frustration you’ve experienced with your internet connection. We completely understand how exhausting and unacceptable it is to have to reach out every week just to stay connected. That is not the standard of service we aim to provide.
Thank you for your message, and we truly apologize for the ongoing frustration you’ve experienced with your internet connection. We completely understand how exhausting and unacceptable it is to have to reach out every week just to stay connected. That is not the standard of service we aim to provide.
To assist you better, please confirm the following details so we can move quickly:
- The best contact number and time for our technician to reach you. The 063 number rings once and cuts afterwards. We have been trying to call you.
- Your registered contact number or node number.
Again, we truly regret the inconvenience and thank you for your patience. We're treating this as a high-priority case and will follow up with you shortly as soon as we receive the information requested.
TooMuchWifi's reply15 Sept 2025, 09:13
Official
Hi, Lakhe
Thank you for your message, and we truly apologize for the ongoing frustration you’ve experienced with your internet connection. We completely understand how exhausting and unacceptable it is to have to reach out every week just to stay connected. That is not the standard of service we aim to provide.
Thank you for your message, and we truly apologize for the ongoing frustration you’ve experienced with your internet connection. We completely understand how exhausting and unacceptable it is to have to reach out every week just to stay connected. That is not the standard of service we aim to provide.
To assist you better, please confirm the following details so we can move quickly:
- The best contact number and time for our technician to reach you. The 063 number rings once and cuts afterwards. We have been trying to call you.
- Your registered contact number or node number.
Again, we truly regret the inconvenience and thank you for your patience. We're treating this as a high-priority case and will follow up with you shortly as soon as we receive the information requested.
TooMuchWifi's replyOfficial
15 Sept 2025, 10:16Thank you for the information provided, Lakhe. Kindly be advised that your wifi's maintenance has been proposed for 17th September. Please confirm if we can go ahead and book this day.
TooMuchWifi's reply15 Sept 2025, 10:16
Official
Thank you for the information provided, Lakhe. Kindly be advised that your wifi's maintenance has been proposed for 17th September. Please confirm if we can go ahead and book this day.
TooMuchWifi's replyOfficial
15 Sept 2025, 11:31Noted. Thank you for confirmation. Kindly note this is the only date we could get this week.
TooMuchWifi's reply15 Sept 2025, 11:31
Official
Noted. Thank you for confirmation. Kindly note this is the only date we could get this week.