Worst customer service ever

Most worst experience i have encountered thus far , I’ve been without internet service for the past 9 days. I’ve been calling into the call centre everyday with no help at all. A ticket was logged i specifically stated to the guy who created the ticket when I’m available cos i work not technical team calling 4 times (same times) and closing the ticket thereafter. I was given instructions how to reopen but the link didn’t work now i have to go through the whole process again. I’m so tired of calling them. At this point TooMuchWifi can come take their equipment and refund me my August payment back … The call centre agents promises call backs but don't call , One said its fine i can vent all over social media if i want to. Their Customer service is appalling