Worst and unprofessional service

It’s been 2 week without WiFi. WiFi was installed on 5th Mar 26 however not have fully utilised it as it goes on and off. We have contacted the call centre several times to be told to reboot everytime. Technician advised that we need to upgrade the plan. Has what a laugh. Last agent i spoke to 2 weeks back advised that cable was not connected when it was. He advised that he would escalate the matter to the technicians who will contact between 24-72 hours. No one contacted us. I called back and appointment was scheduled today between 8am - 5pm no one came. At 17:20 i called the contact centre to be told that technician will come tomorrow and only then message was sent via Watsup not to mention how unprofessional your CS agents including the Team managers that is if the person i spoke is even a TM. I cannot express how disappointed and disgusted by your appalling service. I’m really beating myself for not checking your reviews before i subscribe with Too much WiFi