KVDB
Kurt Van Der Broeck
1 reviews | Active since Dec 2021
12 Dec 2025, 05:18
Very bad service
Very very poor service. I think this must be published in the newspaper of how pathetic this company is and *********. Serious
Helpful (0)
Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
15 Dec 2025, 16:22Hi Kurt
We’re truly sorry to hear about your experience and understand how frustrating this has been. This is certainly not the level of service we aim to provide, and we take feedback like this very seriously.
We’re truly sorry to hear about your experience and understand how frustrating this has been. This is certainly not the level of service we aim to provide, and we take feedback like this very seriously.
We would appreciate the opportunity to address your concerns and resolve the matter directly. Your installation has been scheduled for tomorrow,the 16th of December. We would welcome the chance to correct this issue and improve your experience.
Connecting iKasi to the world
TooMuchWifi
Connecting iKasi to the world
TooMuchWifi
TooMuchWifi's reply15 Dec 2025, 16:22
Official
Hi Kurt
We’re truly sorry to hear about your experience and understand how frustrating this has been. This is certainly not the level of service we aim to provide, and we take feedback like this very seriously.
We’re truly sorry to hear about your experience and understand how frustrating this has been. This is certainly not the level of service we aim to provide, and we take feedback like this very seriously.
We would appreciate the opportunity to address your concerns and resolve the matter directly. Your installation has been scheduled for tomorrow,the 16th of December. We would welcome the chance to correct this issue and improve your experience.
Connecting iKasi to the world
TooMuchWifi
Connecting iKasi to the world
TooMuchWifi
KVDB
Kurt Van Der Broeck's updateReviewer Update
15 Dec 2025, 16:33No please dont. Please pay back my money with emediate effect. I have already contacted the newspaper as the is very pathetic service. Totally Unacceptable.
KVDB
Kurt Van Der Broeck's update15 Dec 2025, 16:33
Reviewer Update
No please dont. Please pay back my money with emediate effect. I have already contacted the newspaper as the is very pathetic service. Totally Unacceptable.
TooMuchWifi's replyOfficial
15 Dec 2025, 17:59Hi Kurt,
Our refunds takes 3-5 business days after it has been captured then released. We do refunds twice a week and this week it will only be done Thursday as it is a public holiday.
You may send us your banking details but please be advised that the time frame of the refunds is 3-5 business days once it is captured then released by accounts.
Connecting iKasi to the World,
TooMuchWifi.
Our refunds takes 3-5 business days after it has been captured then released. We do refunds twice a week and this week it will only be done Thursday as it is a public holiday.
You may send us your banking details but please be advised that the time frame of the refunds is 3-5 business days once it is captured then released by accounts.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply15 Dec 2025, 17:59
Official
Hi Kurt,
Our refunds takes 3-5 business days after it has been captured then released. We do refunds twice a week and this week it will only be done Thursday as it is a public holiday.
You may send us your banking details but please be advised that the time frame of the refunds is 3-5 business days once it is captured then released by accounts.
Connecting iKasi to the World,
TooMuchWifi.
Our refunds takes 3-5 business days after it has been captured then released. We do refunds twice a week and this week it will only be done Thursday as it is a public holiday.
You may send us your banking details but please be advised that the time frame of the refunds is 3-5 business days once it is captured then released by accounts.
Connecting iKasi to the World,
TooMuchWifi.