OV
Ovayo V

1 reviews | Active since Feb 2025

31 Dec 2024, 16:31

Very bad service

Finally after so many years with you I am leaving for good. No more stress or internet outages. This Wifi service is like that bad relationship you refuse to get out of thinking the person will change. Ndonele bethuna peace I am out

0
Replies (3)
TooMuchWifi
TooMuchWifi's reply31 Dec 2024, 16:53
Official
Hi Abongile, 

Trust that you are well. Have you logged a ticket before regarding the issue you are experiencing? Were you assisted? 

We are sad to see you leave without trying to resolve any query or issue you currently have. 

May we please try and resolve the matter before you leave?

Connecting iKasi to the World, 
TooMuchWifi. 
OV
Ovayo V's update31 Dec 2024, 17:00
Reviewer Update
If you could check my record of tickets logged so far you would also feel the same way that I feel. Rather I connect to my phone than live the life I am living
TooMuchWifi
TooMuchWifi's reply09 Jan 2025, 16:28
Official
Hi Abongile, 

 I understand your frustration, and we sincerely apologize for not being able to provide you with the optimal connection. 

Connecting iKasi to the World, 
TooMuchWifi.