SB
Simpiwe B
1 reviews | Active since Jan 2025
29 Jan 2026, 14:23
Unhappy
I have been reporting to you how slow is your wifi and it always kick me out on meetings. I am paying R395 but it only allows 1 device that nayo will take forever to get to internet. I am really unhappy since November I have been struggling with your wifi
Helpful (0)
Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
29 Jan 2026, 14:51Hi Simphiwe,
Thank you for reaching out. We sincerely apologize for the service you have experienced and the inconvenience we have caused you. The matter has been escalated to the Technical support department to fix the issue as soon as possible. We do apologize for the stress.
Thank you for reaching out. We sincerely apologize for the service you have experienced and the inconvenience we have caused you. The matter has been escalated to the Technical support department to fix the issue as soon as possible. We do apologize for the stress.
TooMuchWifi's reply29 Jan 2026, 14:51
Official
Hi Simphiwe,
Thank you for reaching out. We sincerely apologize for the service you have experienced and the inconvenience we have caused you. The matter has been escalated to the Technical support department to fix the issue as soon as possible. We do apologize for the stress.
Thank you for reaching out. We sincerely apologize for the service you have experienced and the inconvenience we have caused you. The matter has been escalated to the Technical support department to fix the issue as soon as possible. We do apologize for the stress.
SB
Simpiwe B's updateReviewer Update
29 Jan 2026, 14:56This is what I have been told 3 times when I logged my issue with you on whataspp
SB
Simpiwe B's update29 Jan 2026, 14:56
Reviewer Update
This is what I have been told 3 times when I logged my issue with you on whataspp
TooMuchWifi's replyOfficial
02 Feb 2026, 13:47Hi SWimpiwe,
Our tech support team is currently working on your ticket and will provide feedback as soon as they are done.
Connecting iKasi to the World,
TooMuchWifi.
Our tech support team is currently working on your ticket and will provide feedback as soon as they are done.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply02 Feb 2026, 13:47
Official
Hi SWimpiwe,
Our tech support team is currently working on your ticket and will provide feedback as soon as they are done.
Connecting iKasi to the World,
TooMuchWifi.
Our tech support team is currently working on your ticket and will provide feedback as soon as they are done.
Connecting iKasi to the World,
TooMuchWifi.