TM
Tumelo M
1 reviews | Active since Nov 2024
13 Jan 2025, 20:24
TooSlowWifi - Fustrating Kasi 24/7
TooSlowWifi - Frustrating 24/7
The only reason I’m giving them 1 star is that there’s no option for 0 stars.
This WiFi is absolutely terrible. I’m on a 20 Mbps package, yet during peak hours, I’m only getting 7.5 Mbps. And this is with just two devices connected — my work laptop and my phone. Trying to stream anything on my personal laptop is a nightmare.
I’ve logged calls with their tech support multiple times, but they always promise to call back around 18:00 — and nothing changes. If peak-hour issues are the norm, why don’t they add a disclaimer about poor connection speeds during these times?
TooMuchWifi? More like TooSlowWifi.
Helpful (0)
Replies (3)0
Replies (3)
TooMuchWifi's replyOfficial
14 Jan 2025, 13:12Hi Tumelo, Thank you for bringing this issue to our attention we have escalated your query to our technical support as a matter of urgency they are working to resolve the matter. We apologise for the inconvenience caused to you.
TooMuchWifi's reply14 Jan 2025, 13:12
Official
Hi Tumelo, Thank you for bringing this issue to our attention we have escalated your query to our technical support as a matter of urgency they are working to resolve the matter. We apologise for the inconvenience caused to you.
TM
Tumelo M's updateReviewer Update
15 Jan 2025, 15:12My issue has not been resolved.
TM
Tumelo M's update15 Jan 2025, 15:12
Reviewer Update
My issue has not been resolved.
TooMuchWifi's replyOfficial
15 Jan 2025, 16:21Hi Tumelo,
We are aware of the issue and our team is currently addressing all technical queries. You will be contacted once they have worked on your ticket and provided feedback.
We are aware of the issue and our team is currently addressing all technical queries. You will be contacted once they have worked on your ticket and provided feedback.
We sincerely apologize for any inconvenience this may have caused.
Connecting iKasi to the World,
TooMuchWifi.
TooMuchWifi's reply15 Jan 2025, 16:21
Official
Hi Tumelo,
We are aware of the issue and our team is currently addressing all technical queries. You will be contacted once they have worked on your ticket and provided feedback.
We are aware of the issue and our team is currently addressing all technical queries. You will be contacted once they have worked on your ticket and provided feedback.
We sincerely apologize for any inconvenience this may have caused.
Connecting iKasi to the World,
TooMuchWifi.