1 reviews | Active since Apr 2025
TooMuchWifi scheduled my first installation for 9 April — the technician never showed up
TooMuchWifi scheduled my first installation for 9 April — the technician never showed up. They later **** and said my phone was unavailable. I was home the entire day, phone on. They scheduled today for the second attempt. Again, no one showed up. I took two days of annual leave just to be stood up twice. They have my address and a photo of the front of my yard, yet no communication. I originally asked for a weekend installation, but was told they don't operate weekends. Their Customer Service even said they don’t know where the technicians are — shocking. This has been frustrating, emotionally draining, and a total waste of time. I regret ever signing up. Avoid TooMuchWifi. The service is unreliable and the customer care is non-existent.
We apologise that we were not able to come and install the wifi on the scheduled date. We have escalated the matter to the scheduling team for an urgent date. We sincerely apologise that the customer service team wasn't able to provide you with the relevant feedback you had requested. We will revert back to you and provide feedback once the scheduling team provides us with feedback.
We sincerely apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.
We apologise that we were not able to come and install the wifi on the scheduled date. We have escalated the matter to the scheduling team for an urgent date. We sincerely apologise that the customer service team wasn't able to provide you with the relevant feedback you had requested. We will revert back to you and provide feedback once the scheduling team provides us with feedback.
We sincerely apologise for the inconvenience caused.
Connecting iKasi to the World,
TooMuchWifi.