Toomuchwifi ****

Two weeks of waiting for my router and installation has resulted in a no show. I was scheduled in for Friday the 13th March 2026 between working hours 8am to 17:00pm. I waited the whole day and as the day reached 15:30 I made a follow up call just to see if I was actually going to be served before their installation cutoff time being 17:00pm. I was assured that their technicians were near by so I waited till 16:30 and made another follow up call . The phone rang for 10 mins so I put down and rang again. Finally got through to customer service and it sounded like a huge social party going on in the back ground. I recorded the calls every time. I asked the lady what's happening as the time dragged on to 17:00 while on the call. The lady claimed that their technician tried to call me at 16:30 and there was no answer. Immediately my heart sank and the stress started to seep in . There was no calls made to me what so ever. I checked with my service provider and the confirmed there was no phone calls made to my number at 16:30pm. The only cals that have been dialled were my calls to customers service. I searched the web and to my disgust I found 100 s of complaints that relate to what I have just experienced. Same stories. They book everyone one on a Friday and when it comes close to end of their 17:00pm cutoff it's a chase with no results. I refuse to become a victims of this **** and chase for months with no results. I see allot of people gave up but I am going to drag this group into high court as the damages and loss of income are already affecting me.