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Fezeka N
1 reviews | Active since Nov 2024
05 Nov 2024, 07:51
TooMuchWifi cut connection during exam
My experience with Too Much WiFi has been consistently disappointing. Despite paying for the service on the 28th to cover the current month, my WiFi has already been discontinued. This isn’t the first time I’ve faced issues, as the connection has never been particularly reliable. It's frustrating to deal with frequent service interruptions, especially after keeping up with payments. It's especially frustrating now because I’m in the middle of writing exams, and I rely on stable internet access to study and submit my work on time.
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Replies (5)0
Replies (5)
TooMuchWifi's replyOfficial
05 Nov 2024, 10:18Hi Fezeka, Thank you for bringing this issue to our attention we apologise for the bad experience caused to you. Please note the only time you may be disconnected even after you have made payment, its when you have not used your correct reference number when making a payment. For example if you have used your name as reference that would mean your payment is received but we can not allocate it to anyone because we do not work with names or ID number, our system works with node numbers or registered cellphone number only. Please email us your proof of payment and registered cell number at ***
Connecting iKasi to the World!
TooMuchWifi
Connecting iKasi to the World!
TooMuchWifi
TooMuchWifi's reply05 Nov 2024, 10:18
Official
Hi Fezeka, Thank you for bringing this issue to our attention we apologise for the bad experience caused to you. Please note the only time you may be disconnected even after you have made payment, its when you have not used your correct reference number when making a payment. For example if you have used your name as reference that would mean your payment is received but we can not allocate it to anyone because we do not work with names or ID number, our system works with node numbers or registered cellphone number only. Please email us your proof of payment and registered cell number at ***
Connecting iKasi to the World!
TooMuchWifi
Connecting iKasi to the World!
TooMuchWifi
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Fezeka N's updateReviewer Update
05 Nov 2024, 10:24I have created a ticket from your WhatsApp group,no one got back to me, I tried calling and I have forwarded my POP but I'm still disconnected, I'm furious because Im writing tomorrow I need to be connected
My node number is 14797
My node number is 14797
FN
Fezeka N's update05 Nov 2024, 10:24
Reviewer Update
I have created a ticket from your WhatsApp group,no one got back to me, I tried calling and I have forwarded my POP but I'm still disconnected, I'm furious because Im writing tomorrow I need to be connected
My node number is 14797
My node number is 14797
TooMuchWifi's replyOfficial
05 Nov 2024, 10:33Hi fezeka, thank you for providing us with your node number we have escalated this matter to Accounts department they will verify payment and get you back online.
TooMuchWifi's reply05 Nov 2024, 10:33
Official
Hi fezeka, thank you for providing us with your node number we have escalated this matter to Accounts department they will verify payment and get you back online.
FN
Fezeka N's updateReviewer Update
05 Nov 2024, 12:35Please get back to me, I need explanation as to what was the cause...
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Fezeka N's update05 Nov 2024, 12:35
Reviewer Update
Please get back to me, I need explanation as to what was the cause...
TooMuchWifi's replyOfficial
05 Nov 2024, 15:47Hi Fezeka, Thank you for taking our call.
TooMuchWifi's reply05 Nov 2024, 15:47
Official
Hi Fezeka, Thank you for taking our call.